This is the Service Status site for the University of Oklahoma. If you have questions or need additional assistance, please contact your local OU IT Service Desk.

Norman Service Desk
(405) 325-4357 or needhelp.ou.edu

HSC Service Desk
(405) 271-2203 or servicedesk@ouhsc.edu

Tulsa Service Desk
(918) 660-3550 or
tulsait-servicedesk@ouhsc.edu

Services

48 up
0 issue
0 down
Groups Services status
Group Academic Technology.
Canvas status is up with ongoing incident.
D2L status is up.
ONE.ou.edu status is up with ongoing incident.
My Media status is up.
Papercut status is up.
iAdvise status is up with ongoing incident.
ClassNav status is up.
Group Norman Network & Telecom.
Wireless Network Connections status is up.
Wired Network Connections status is up.
Core Network Services status is up.
Voice Services status is up.
Group HSC Network & Telecom .
Wireless Network Connections status is up.
Wired Network Connections status is up.
Core Network Services status is up.
Voice Services status is up.
Group Tulsa Network & Telecom.
Wireless Network Connections status is up.
Wired Network Connections status is up.
Core Network Services status is up.
Voice Services status is up.
Group Messaging & Collaboration.
Microsoft Office 365 status is up.
Exchange/Webmail status is up with ongoing incident.
Listserv status is up.
eFax (XMedius) status is up.
Group Business Systems.
PeopleSoft status is up.
Banner status is up with ongoing incident.
Laserfiche status is up.
Self-Service Password Manager status is up.
Group Shared Services.
Virtual Server Hosting status is up.
File Storage status is up.
Block Storage status is up.
Team Collaboration Sites status is up.
Colocation status is up.
VDI Service status is up.
VPN status is up.
Data Center Network status is up.
Other status is up.
Group Health Information Technology.
Tulsa Med Citrix - EMR & Allscripts status is up.
OU Physicians - Centricity EMR status is up.
OU Physicians - Centricity Business status is up.
OU Physicians - Dragon Medical One status is up.
Group OU Medicine.
Email status is up.
Active Directory status is up.
Skype for Business status is up.
Self-Service Password Manager status is up.
Group Other.
Supercomputer (OSCER) status is up.
Sooner Card status is up with ongoing incident.
Marketing and Communications status is up.
OU Service status is up.

Notifications

monitoring, 20 Aug 2019 5:03pm CDT
AFFECTED SERVICES
Banner
ONE.ou.edu

Service has been restored to Banner Self Service (SSB).

OU IT technicians continue to monitor the situation closely.

If you are still experiencing problems, please contact us at 405-325-HELP or needhelp.ou.edu.

investigating, 20 Aug 2019 3:11pm CDT

OU IT is currently experiencing issues with Banner Self Service (SSB).

  • Users may receive an error when accessing Enrollment links in ONE.
  • OU IT technicians are working to restore service as quickly as possible.

Please check back at alerts.ou.edu for further updates.

We apologize for any inconvenience and thank you for your patience.

monitoring, 20 Aug 2019 1:19pm CDT
AFFECTED SERVICES
Exchange/Webmail

Service has been restored to Exchange and Webmail.

OU IT technicians continue to monitor the situation closely.

If you are still experiencing problems, please contact us at (405) 271-2203 or servicedesk@ouhsc.edu.

investigating, 20 Aug 2019 12:00pm CDT

OU IT is currently experiencing issues with Exchange and Webmail for OUHSC email addresses.

  • Users may receive a server error or experience slowness when attempting to send email.
  • OU IT technicians are working to restore service as quickly as possible.

Please check back at alerts.ou.edu for further updates.

We apologize for any inconvenience and thank you for your patience.

monitoring, 20 Aug 2019 11:16am CDT
AFFECTED SERVICES
iAdvise
ONE.ou.edu
Canvas

Service has been restored to OU websites using SSO.

OU IT technicians continue to monitor the situation closely.

If you are still experiencing problems, please contact us at 405-325-HELP or needhelp.ou.edu.

investigating, 20 Aug 2019 11:01am CDT

OU IT is currently experiencing issues with various websites.

  • Users may be unable to access websites using single sign on (SSO) including:
    • ONE.ou.edu
    • iadvise.ou.edu
    • canvas.ou.edu
    • accounts.ou.edu
  • OU IT technicians are working to restore service as quickly as possible.

Please check back at alerts.ou.edu for further updates.

We apologize for any inconvenience and thank you for your patience.

monitoring, 20 Aug 2019 7:44am CDT
AFFECTED SERVICES
Sooner Card

Sooner Card has restored service to door and payment readers.

Technicians continue to monitor the situation closely.

If you are still experiencing problems, please contact Sooner Card at SoonerCard@ou.edu.

investigating, 19 Aug 2019 10:12pm CDT

Sooner Card is currently experiencing issues.

  • Door and payment readers may be unavailable at this time.
  • Sooner Card technicians are working to restore service as soon as possible.

Please check back at alerts.ou.edu for further updates.

We apologize for any inconvenience and thank you for your patience.

Services history

Academic Technology

Canvas

Canvas status on 22 Aug 2019 was and had incident.
Canvas status on 21 Aug 2019 was and had incident.
Canvas status on 20 Aug 2019 was and had incident.
Canvas status on 19 Aug 2019 was .
Canvas status on 18 Aug 2019 was .
Canvas status on 17 Aug 2019 was .
Canvas status on 16 Aug 2019 was .

D2L

D2L status on 22 Aug 2019 was .
D2L status on 21 Aug 2019 was .
D2L status on 20 Aug 2019 was .
D2L status on 19 Aug 2019 was .
D2L status on 18 Aug 2019 was .
D2L status on 17 Aug 2019 was .
D2L status on 16 Aug 2019 was .

ONE.ou.edu

ONE.ou.edu status on 22 Aug 2019 was and had incident.
ONE.ou.edu status on 21 Aug 2019 was and had incident.
ONE.ou.edu status on 20 Aug 2019 was and had incident.
ONE.ou.edu status on 19 Aug 2019 was .
ONE.ou.edu status on 18 Aug 2019 was .
ONE.ou.edu status on 17 Aug 2019 was and had incident.
ONE.ou.edu status on 16 Aug 2019 was and had incident.

My Media

My Media status on 22 Aug 2019 was .
My Media status on 21 Aug 2019 was .
My Media status on 20 Aug 2019 was .
My Media status on 19 Aug 2019 was .
My Media status on 18 Aug 2019 was .
My Media status on 17 Aug 2019 was .
My Media status on 16 Aug 2019 was .

Papercut

Papercut status on 22 Aug 2019 was .
Papercut status on 21 Aug 2019 was .
Papercut status on 20 Aug 2019 was .
Papercut status on 19 Aug 2019 was .
Papercut status on 18 Aug 2019 was .
Papercut status on 17 Aug 2019 was .
Papercut status on 16 Aug 2019 was .

iAdvise

iAdvise status on 22 Aug 2019 was and had incident.
iAdvise status on 21 Aug 2019 was and had incident.
iAdvise status on 20 Aug 2019 was and had incident.
iAdvise status on 19 Aug 2019 was .
iAdvise status on 18 Aug 2019 was .
iAdvise status on 17 Aug 2019 was and had incident.
iAdvise status on 16 Aug 2019 was and had incident.

ClassNav

ClassNav status on 22 Aug 2019 was .
ClassNav status on 21 Aug 2019 was .
ClassNav status on 20 Aug 2019 was .
ClassNav status on 19 Aug 2019 was .
ClassNav status on 18 Aug 2019 was .
ClassNav status on 17 Aug 2019 was and had incident.
ClassNav status on 16 Aug 2019 was and had incident.

Norman Network & Telecom

Wireless Network Connections

Wireless Network Connections status on 22 Aug 2019 was .
Wireless Network Connections status on 21 Aug 2019 was .
Wireless Network Connections status on 20 Aug 2019 was .
Wireless Network Connections status on 19 Aug 2019 was .
Wireless Network Connections status on 18 Aug 2019 was .
Wireless Network Connections status on 17 Aug 2019 was .
Wireless Network Connections status on 16 Aug 2019 was .

Wired Network Connections

Wired Network Connections status on 22 Aug 2019 was .
Wired Network Connections status on 21 Aug 2019 was .
Wired Network Connections status on 20 Aug 2019 was .
Wired Network Connections status on 19 Aug 2019 was .
Wired Network Connections status on 18 Aug 2019 was .
Wired Network Connections status on 17 Aug 2019 was .
Wired Network Connections status on 16 Aug 2019 was .

Core Network Services

Core Network Services status on 22 Aug 2019 was .
Core Network Services status on 21 Aug 2019 was .
Core Network Services status on 20 Aug 2019 was .
Core Network Services status on 19 Aug 2019 was .
Core Network Services status on 18 Aug 2019 was .
Core Network Services status on 17 Aug 2019 was .
Core Network Services status on 16 Aug 2019 was .

Voice Services

Voice Services status on 22 Aug 2019 was .
Voice Services status on 21 Aug 2019 was .
Voice Services status on 20 Aug 2019 was .
Voice Services status on 19 Aug 2019 was .
Voice Services status on 18 Aug 2019 was .
Voice Services status on 17 Aug 2019 was .
Voice Services status on 16 Aug 2019 was .

HSC Network & Telecom

Wireless Network Connections

Wireless Network Connections status on 22 Aug 2019 was .
Wireless Network Connections status on 21 Aug 2019 was .
Wireless Network Connections status on 20 Aug 2019 was .
Wireless Network Connections status on 19 Aug 2019 was .
Wireless Network Connections status on 18 Aug 2019 was .
Wireless Network Connections status on 17 Aug 2019 was .
Wireless Network Connections status on 16 Aug 2019 was .

Wired Network Connections

Wired Network Connections status on 22 Aug 2019 was .
Wired Network Connections status on 21 Aug 2019 was .
Wired Network Connections status on 20 Aug 2019 was .
Wired Network Connections status on 19 Aug 2019 was .
Wired Network Connections status on 18 Aug 2019 was .
Wired Network Connections status on 17 Aug 2019 was .
Wired Network Connections status on 16 Aug 2019 was .

Core Network Services

Core Network Services status on 22 Aug 2019 was .
Core Network Services status on 21 Aug 2019 was .
Core Network Services status on 20 Aug 2019 was .
Core Network Services status on 19 Aug 2019 was .
Core Network Services status on 18 Aug 2019 was .
Core Network Services status on 17 Aug 2019 was .
Core Network Services status on 16 Aug 2019 was .

Voice Services

Voice Services status on 22 Aug 2019 was .
Voice Services status on 21 Aug 2019 was .
Voice Services status on 20 Aug 2019 was .
Voice Services status on 19 Aug 2019 was .
Voice Services status on 18 Aug 2019 was .
Voice Services status on 17 Aug 2019 was .
Voice Services status on 16 Aug 2019 was .

Tulsa Network & Telecom

Wireless Network Connections

Wireless Network Connections status on 22 Aug 2019 was .
Wireless Network Connections status on 21 Aug 2019 was .
Wireless Network Connections status on 20 Aug 2019 was .
Wireless Network Connections status on 19 Aug 2019 was .
Wireless Network Connections status on 18 Aug 2019 was .
Wireless Network Connections status on 17 Aug 2019 was .
Wireless Network Connections status on 16 Aug 2019 was .

Wired Network Connections

Wired Network Connections status on 22 Aug 2019 was .
Wired Network Connections status on 21 Aug 2019 was .
Wired Network Connections status on 20 Aug 2019 was .
Wired Network Connections status on 19 Aug 2019 was .
Wired Network Connections status on 18 Aug 2019 was .
Wired Network Connections status on 17 Aug 2019 was .
Wired Network Connections status on 16 Aug 2019 was .

Core Network Services

Core Network Services status on 22 Aug 2019 was .
Core Network Services status on 21 Aug 2019 was .
Core Network Services status on 20 Aug 2019 was .
Core Network Services status on 19 Aug 2019 was .
Core Network Services status on 18 Aug 2019 was .
Core Network Services status on 17 Aug 2019 was .
Core Network Services status on 16 Aug 2019 was .

Voice Services

Voice Services status on 22 Aug 2019 was .
Voice Services status on 21 Aug 2019 was .
Voice Services status on 20 Aug 2019 was .
Voice Services status on 19 Aug 2019 was .
Voice Services status on 18 Aug 2019 was .
Voice Services status on 17 Aug 2019 was .
Voice Services status on 16 Aug 2019 was .

Messaging & Collaboration

Microsoft Office 365

Microsoft Office 365 status on 22 Aug 2019 was .
Microsoft Office 365 status on 21 Aug 2019 was .
Microsoft Office 365 status on 20 Aug 2019 was .
Microsoft Office 365 status on 19 Aug 2019 was .
Microsoft Office 365 status on 18 Aug 2019 was .
Microsoft Office 365 status on 17 Aug 2019 was .
Microsoft Office 365 status on 16 Aug 2019 was .

Exchange/Webmail

Exchange/Webmail status on 22 Aug 2019 was and had incident.
Exchange/Webmail status on 21 Aug 2019 was and had incident.
Exchange/Webmail status on 20 Aug 2019 was and had incident.
Exchange/Webmail status on 19 Aug 2019 was .
Exchange/Webmail status on 18 Aug 2019 was and was under maintenance.
Exchange/Webmail status on 17 Aug 2019 was .
Exchange/Webmail status on 16 Aug 2019 was .

Listserv

Listserv status on 22 Aug 2019 was .
Listserv status on 21 Aug 2019 was .
Listserv status on 20 Aug 2019 was .
Listserv status on 19 Aug 2019 was .
Listserv status on 18 Aug 2019 was .
Listserv status on 17 Aug 2019 was .
Listserv status on 16 Aug 2019 was .

eFax (XMedius)

eFax (XMedius) status on 22 Aug 2019 was .
eFax (XMedius) status on 21 Aug 2019 was .
eFax (XMedius) status on 20 Aug 2019 was .
eFax (XMedius) status on 19 Aug 2019 was .
eFax (XMedius) status on 18 Aug 2019 was .
eFax (XMedius) status on 17 Aug 2019 was .
eFax (XMedius) status on 16 Aug 2019 was .

PeopleSoft

PeopleSoft status on 22 Aug 2019 was .
PeopleSoft status on 21 Aug 2019 was .
PeopleSoft status on 20 Aug 2019 was .
PeopleSoft status on 19 Aug 2019 was .
PeopleSoft status on 18 Aug 2019 was and was under maintenance.
PeopleSoft status on 17 Aug 2019 was .
PeopleSoft status on 16 Aug 2019 was .

Banner

Banner status on 22 Aug 2019 was and had incident.
Banner status on 21 Aug 2019 was and had incident.
Banner status on 20 Aug 2019 was and had incident.
Banner status on 19 Aug 2019 was .
Banner status on 18 Aug 2019 was and was under maintenance.
Banner status on 17 Aug 2019 was .
Banner status on 16 Aug 2019 was .

Laserfiche

Laserfiche status on 22 Aug 2019 was .
Laserfiche status on 21 Aug 2019 was .
Laserfiche status on 20 Aug 2019 was .
Laserfiche status on 19 Aug 2019 was .
Laserfiche status on 18 Aug 2019 was and was under maintenance.
Laserfiche status on 17 Aug 2019 was .
Laserfiche status on 16 Aug 2019 was .

Self-Service Password Manager

Self-Service Password Manager status on 22 Aug 2019 was .
Self-Service Password Manager status on 21 Aug 2019 was .
Self-Service Password Manager status on 20 Aug 2019 was .
Self-Service Password Manager status on 19 Aug 2019 was .
Self-Service Password Manager status on 18 Aug 2019 was .
Self-Service Password Manager status on 17 Aug 2019 was .
Self-Service Password Manager status on 16 Aug 2019 was .

Virtual Server Hosting

Virtual Server Hosting status on 22 Aug 2019 was .
Virtual Server Hosting status on 21 Aug 2019 was .
Virtual Server Hosting status on 20 Aug 2019 was .
Virtual Server Hosting status on 19 Aug 2019 was .
Virtual Server Hosting status on 18 Aug 2019 was and was under maintenance.
Virtual Server Hosting status on 17 Aug 2019 was .
Virtual Server Hosting status on 16 Aug 2019 was .

File Storage

File Storage status on 22 Aug 2019 was .
File Storage status on 21 Aug 2019 was .
File Storage status on 20 Aug 2019 was .
File Storage status on 19 Aug 2019 was .
File Storage status on 18 Aug 2019 was and was under maintenance.
File Storage status on 17 Aug 2019 was .
File Storage status on 16 Aug 2019 was .

Block Storage

Block Storage status on 22 Aug 2019 was .
Block Storage status on 21 Aug 2019 was .
Block Storage status on 20 Aug 2019 was .
Block Storage status on 19 Aug 2019 was .
Block Storage status on 18 Aug 2019 was and was under maintenance.
Block Storage status on 17 Aug 2019 was .
Block Storage status on 16 Aug 2019 was .

Team Collaboration Sites

Team Collaboration Sites status on 22 Aug 2019 was .
Team Collaboration Sites status on 21 Aug 2019 was .
Team Collaboration Sites status on 20 Aug 2019 was .
Team Collaboration Sites status on 19 Aug 2019 was .
Team Collaboration Sites status on 18 Aug 2019 was and was under maintenance.
Team Collaboration Sites status on 17 Aug 2019 was .
Team Collaboration Sites status on 16 Aug 2019 was .

Colocation

Colocation status on 22 Aug 2019 was .
Colocation status on 21 Aug 2019 was .
Colocation status on 20 Aug 2019 was .
Colocation status on 19 Aug 2019 was .
Colocation status on 18 Aug 2019 was and was under maintenance.
Colocation status on 17 Aug 2019 was .
Colocation status on 16 Aug 2019 was .

VDI Service

VDI Service status on 22 Aug 2019 was .
VDI Service status on 21 Aug 2019 was .
VDI Service status on 20 Aug 2019 was .
VDI Service status on 19 Aug 2019 was .
VDI Service status on 18 Aug 2019 was and was under maintenance.
VDI Service status on 17 Aug 2019 was .
VDI Service status on 16 Aug 2019 was .

VPN

VPN status on 22 Aug 2019 was .
VPN status on 21 Aug 2019 was .
VPN status on 20 Aug 2019 was .
VPN status on 19 Aug 2019 was .
VPN status on 18 Aug 2019 was and was under maintenance.
VPN status on 17 Aug 2019 was .
VPN status on 16 Aug 2019 was .

Data Center Network

Data Center Network status on 22 Aug 2019 was .
Data Center Network status on 21 Aug 2019 was .
Data Center Network status on 20 Aug 2019 was .
Data Center Network status on 19 Aug 2019 was .
Data Center Network status on 18 Aug 2019 was and was under maintenance.
Data Center Network status on 17 Aug 2019 was .
Data Center Network status on 16 Aug 2019 was .

Other

Other status on 22 Aug 2019 was .
Other status on 21 Aug 2019 was .
Other status on 20 Aug 2019 was .
Other status on 19 Aug 2019 was .
Other status on 18 Aug 2019 was and was under maintenance.
Other status on 17 Aug 2019 was .
Other status on 16 Aug 2019 was .

Health Information Technology

Tulsa Med Citrix - EMR & Allscripts

Tulsa Med Citrix - EMR & Allscripts status on 22 Aug 2019 was .
Tulsa Med Citrix - EMR & Allscripts status on 21 Aug 2019 was .
Tulsa Med Citrix - EMR & Allscripts status on 20 Aug 2019 was .
Tulsa Med Citrix - EMR & Allscripts status on 19 Aug 2019 was .
Tulsa Med Citrix - EMR & Allscripts status on 18 Aug 2019 was .
Tulsa Med Citrix - EMR & Allscripts status on 17 Aug 2019 was .
Tulsa Med Citrix - EMR & Allscripts status on 16 Aug 2019 was .

OU Physicians - Centricity EMR

OU Physicians - Centricity EMR status on 22 Aug 2019 was .
OU Physicians - Centricity EMR status on 21 Aug 2019 was .
OU Physicians - Centricity EMR status on 20 Aug 2019 was .
OU Physicians - Centricity EMR status on 19 Aug 2019 was .
OU Physicians - Centricity EMR status on 18 Aug 2019 was .
OU Physicians - Centricity EMR status on 17 Aug 2019 was and was under maintenance.
OU Physicians - Centricity EMR status on 16 Aug 2019 was and was under maintenance.

OU Physicians - Centricity Business

OU Physicians - Centricity Business status on 22 Aug 2019 was .
OU Physicians - Centricity Business status on 21 Aug 2019 was .
OU Physicians - Centricity Business status on 20 Aug 2019 was .
OU Physicians - Centricity Business status on 19 Aug 2019 was .
OU Physicians - Centricity Business status on 18 Aug 2019 was .
OU Physicians - Centricity Business status on 17 Aug 2019 was .
OU Physicians - Centricity Business status on 16 Aug 2019 was .

OU Physicians - Dragon Medical One

OU Physicians - Dragon Medical One status on 22 Aug 2019 was .
OU Physicians - Dragon Medical One status on 21 Aug 2019 was .
OU Physicians - Dragon Medical One status on 20 Aug 2019 was .
OU Physicians - Dragon Medical One status on 19 Aug 2019 was .
OU Physicians - Dragon Medical One status on 18 Aug 2019 was .
OU Physicians - Dragon Medical One status on 17 Aug 2019 was .
OU Physicians - Dragon Medical One status on 16 Aug 2019 was .

Email

Email status on 22 Aug 2019 was .
Email status on 21 Aug 2019 was .
Email status on 20 Aug 2019 was .
Email status on 19 Aug 2019 was .
Email status on 18 Aug 2019 was .
Email status on 17 Aug 2019 was .
Email status on 16 Aug 2019 was .

Active Directory

Active Directory status on 22 Aug 2019 was .
Active Directory status on 21 Aug 2019 was .
Active Directory status on 20 Aug 2019 was .
Active Directory status on 19 Aug 2019 was .
Active Directory status on 18 Aug 2019 was .
Active Directory status on 17 Aug 2019 was .
Active Directory status on 16 Aug 2019 was .

Skype for Business

Skype for Business status on 22 Aug 2019 was .
Skype for Business status on 21 Aug 2019 was .
Skype for Business status on 20 Aug 2019 was .
Skype for Business status on 19 Aug 2019 was .
Skype for Business status on 18 Aug 2019 was .
Skype for Business status on 17 Aug 2019 was .
Skype for Business status on 16 Aug 2019 was .

Self-Service Password Manager

Self-Service Password Manager status on 22 Aug 2019 was .
Self-Service Password Manager status on 21 Aug 2019 was .
Self-Service Password Manager status on 20 Aug 2019 was .
Self-Service Password Manager status on 19 Aug 2019 was .
Self-Service Password Manager status on 18 Aug 2019 was .
Self-Service Password Manager status on 17 Aug 2019 was .
Self-Service Password Manager status on 16 Aug 2019 was .

Supercomputer (OSCER)

Supercomputer (OSCER) status on 22 Aug 2019 was .
Supercomputer (OSCER) status on 21 Aug 2019 was .
Supercomputer (OSCER) status on 20 Aug 2019 was .
Supercomputer (OSCER) status on 19 Aug 2019 was .
Supercomputer (OSCER) status on 18 Aug 2019 was .
Supercomputer (OSCER) status on 17 Aug 2019 was .
Supercomputer (OSCER) status on 16 Aug 2019 was .

Sooner Card

Sooner Card status on 22 Aug 2019 was and had incident.
Sooner Card status on 21 Aug 2019 was and had incident.
Sooner Card status on 20 Aug 2019 was and had incident.
Sooner Card status on 19 Aug 2019 was and had incident.
Sooner Card status on 18 Aug 2019 was .
Sooner Card status on 17 Aug 2019 was .
Sooner Card status on 16 Aug 2019 was .

Marketing and Communications

Marketing and Communications status on 22 Aug 2019 was .
Marketing and Communications status on 21 Aug 2019 was .
Marketing and Communications status on 20 Aug 2019 was .
Marketing and Communications status on 19 Aug 2019 was .
Marketing and Communications status on 18 Aug 2019 was .
Marketing and Communications status on 17 Aug 2019 was .
Marketing and Communications status on 16 Aug 2019 was .

OU Service

OU Service status on 22 Aug 2019 was .
OU Service status on 21 Aug 2019 was .
OU Service status on 20 Aug 2019 was .
OU Service status on 19 Aug 2019 was .
OU Service status on 18 Aug 2019 was .
OU Service status on 17 Aug 2019 was .
OU Service status on 16 Aug 2019 was .

Uptime

avg uptime